Support

Questions about Vianda? Start here, or reach us any time.

✉️

Email us

hello@boxfort.co

We usually reply within a day.

Common questions

How does Vianda learn my taste?

When you first open the app you tap a few dishes you love. Vianda reads those into a flavor profile across eight dimensions, then sharpens it every time you save, cook, or adapt a recipe. The more you use it, the better the recommendations get.

Do I need an account?

No. Your profile and recipes live on your device. There is no sign-up and no password.

How do I save a recipe from another app?

From any app showing a recipe (a browser, a social app, your photos), tap the system Share button and choose Vianda from the share sheet. You can also screenshot a recipe and import it from inside the app. Vianda identifies the dish and asks you to confirm before anything is saved.

What is Vianda Pro?

Vianda Pro unlocks unlimited discovery, recipe adapting (Make It Yours), meal planning, and photo import. It is an auto-renewing subscription billed through your Apple ID.

How do I manage or cancel Vianda Pro?

Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions, choose Vianda, and you can change or cancel there. You can also tap Restore purchases in the app's Profile tab if a purchase isn't showing up.

How do I clear my data or start over?

Open the Profile tab and tap Reset App. This permanently clears your profile, saved recipes, taste history, and meal plans, and returns you to the welcome screen. It can't be undone.

Is my data private?

Your taste profile and saved recipes stay on your device. Some features send recipe text to our server to power AI recipe parsing and adaptation. See our Privacy Policy for the full picture.

Which devices are supported?

Vianda is built for iPhone. Support for more platforms may come later.

I found a bug or have an idea.

We'd love to hear it. Email hello@boxfort.co with what you saw or what you'd like to see.